Lowongan Kerja L’Oréal Indonesia

Digital Technology Manager

Key Responsibilities:

• Manage and lead projects or project streams including writing technical and/or business specifications.
• Support local and zone IT in validating and positioning the Function demand into the IT portfolio, ensuring active Executive sponsorship is in place for the project agenda.
• Perform demand shaping in the country business representatives, to push and adopt the usage of Group/Zone standard solution and service when necessary.
• Execute various projects as a project member or leader and take ownership on respective assigned roles with other members.
• To perform business servicing by collecting and translating business into system requirements. Analysis, design, testing and ongoing maintenance & support for internal systems.
• Resolve incidents, analyze root cause and work with vendor to find permanent resolution.
• Pro-actively manage business expectations and monitor their customer satisfaction levels through relevant service metrics and measures.
• Designing and developing interfaces and add-on solutions, set-up and customizing various business modules, enhancing overall concepts
• Develop and maintain a sustainable relationship with existing and potential clients. Coach a team of internal resources and cultivate the quality of the human capital.
• Account for the budget discussion IT Director & Business team, Controller, Procurement, and vendor engagement
• Ensure timely completion of project deliverables through all project phases and support current, potential project.
• Ensure timely communication to relevant stakeholders in the business and IT communities.

Professional Competencies:

• Collaborative team player, having strong influencing experiences (to drive decision, sales ideas) is a plus point.
• Highly disciplined and comfortable to work in multitasking mode. Multiple projects, task and commit to deliver in timely manner.
• Diligent and accountable.
• Sensitive to cultural diversity and experience in a multicultural environment, regarding colleagues, local authorities, and other stakeholders.
• Comfortable with constructively challenging colleagues at all levels within the organization.
• Highly disciplined – following up on actions and with necessary documentation.
• Problem solving skills – Ability to rationally assess a situation, problem or scenario and work through to a realistic summary, conclusion, and practical resolution options. This includes transparently communication and bringing others into the process where required.
• Ability to reach agreement: Reaching agreement in consultation with others serving the business and project objectives, considering the interests of all parties and which are acceptable to everyone involved.

Education & Qualification:

• University degree in Computer Science or Information Technology.
• Proficiency in both English & Bahasa is mandatory.
• Minimum 5 years of work experience in leading major and complex project environments and work with executive management level
• Work in FMCG with matrix environment is a plus.
• Project professional experience, e.g. project management and Agile Project Management, stakeholder management, risk management, project controls, communication.
• Experience to work with limited num of team, experience working in Matrix (local, zone, group) organization.
• Experience works as individual contributors, managing end to end project delivery.
• Project professional experience, e.g. project management and Agile Project Management, project certification (PMO) will be a plus.
• Knowledge and understanding of Security Parameters and Data Protection regarding data privacy, digital, e-Commerce and cybersecurity environment, certification / training on ISO 270001 will be a plus.
• Excellent interpersonal and communication skills with a very good command of the written and spoken English.
• Strong experience in team management, ability to solve problems independently.